Standard DVR Support

I Have a Standard DVR. How Do I Record?

Your standard DVR includes two TV tuners. This allows you to watch live TV while recording another show in the background, or record two shows at once. If recording two shows at once, you must watch one of those live, or watch something previously recorded.

Our newest Cisco standard DVRs can store approx. 142 hours of standard definition programming or approx. 55 hours of HD programming. Older model DVRs, such as those labeled Scientific Atlanta, offer less storage capacity.

1. To search for a program, press [Guide] two times. A submenu appears and offers the following options:
   1. Title Search: Input letters for a specific title of a program.
   2. Keyword Search: Input letters to search for actors, directors, or topics.
2. You may also press [Guide] and locate the show in your onscreen guide. Enter the number of the channel you are looking for. Use the right arrow to move forward in time. Use the [Day >] button to jump forward 24 hours.
3. Highlight the desired program, and then press [SEL/OK] or [Record]. A list of options appears:
   1. Record this show: Select this to record that individual show or episode.
   2. Record entire series: This will allow you to record each episode of a series. You’ll see the below options. When done choosing, press [A] to accept.
      1. Episodes to Record: Select first run and/or repeats.
      2. Channels: Select a specific channel or something more general such as “HD only.”
      3. Air Times: Select a specific time to record.
      4. Save: Keep until space is needed, or choose to manually erase episodes.
      5. Episodes to Keep: Choose to keep all episodes, or up to five only.
      6. Start Time: Allows you to start recording earlier or later than when the program is scheduled to start.
      7. End Time: Allows you to stop recording earlier or later than when the program is scheduled to end.
   3. Remind me about this show: This will set up a reminder, but will not record the show.
   4. View channel now: Turn to the selected channel.
   5. List upcoming episodes: View all upcoming airings of the show or series.
4. Press the green [List] button on your remote to access your list of recorded shows. Highlighting a show and pressing [SEL/OK] will provide multiple options:
   1. Play: Play the recording.
   2. Erase: Delete the program. Press [A] to confirm or [C] to go back.
   3. Keep Longer: Allows you to move the recording up and down your list to control how soon it would be automatically erased. Press [SEL/OK] when done.
   4. Save Until Manually Erased: Keep the show until you manually delete it.

What else can I do from my List?

Press [List] once to access your recorded shows. From this screen, press [A] to sort. The following options appear:

1. Show All Listings: Lists each episode or recorded program as its own individual item.
2. Group Titles: Bundles episodes together in a series folder. Select the series title in your List to view recorded episodes. This will also group titles in your Lost & Found and list of Scheduled Recordings (see below).
3. View Disk Info: Provides percentage of free space on the DVR’s hard drive, plus percentage of recordings set to be automatically deleted as the hard drive fills up, and percentage of recordings that must be manually deleted.

While on your List screen, pressing [List] again opens a submenu with further options:

1. Lost & Found: View or recover deleted recordings. See “I Accidentally Deleted a Show from My Standard DVR. How Do I Recover It?”
2. Series Manager: View your series recordings, modify recording options, or cancel the recording by selecting the series title.
3. Scheduled Recordings: View a list of programs scheduled to record. Recordings are listed by upcoming date and time.
4. Time Grid: Open your onscreen channel guide.
5. Back to TV: Return to live channels.

I Accidentally Deleted a Show from My Standard DVR. How Do I Recover It?

1. Press [List] twice. Select Lost & Found from the submenu.
2. Select the program you want to recover to view a list of options. Press [SEL/OK] on your preferred option.
   1. Save until space is needed: This will return the show to your List and automatically delete it as the hard drive fills up.
   2. Save until manually erased: This will return the show to your List and require you to manually delete it in order to remove it again from the List.
   3. Clear show now: This will permanently delete the program.

My Standard DVR Is Acting Up. What Can I Do?

First, we recommend following the standard reboot procedure.

With standard DVR boxes, issues may arise as the hard drive fills up. Please note that the percentage displayed on your list does not include previous deleted items that appear in the Lost & Found. We recommend clearing out your Lost & Found recordings to free up space on the DVR. To do so:

1. Press [List] twice. Select Lost & Found from the submenu.
2. Press [SEL/OK] on a program you wish to permanently delete.
3. Choose Clear show now and press [SEL/OK].
4. Repeat steps 2 and 3 for each program you wish to delete. Each one does have to be deleted individually, but it may not be necessary to delete every single one.
5. Reboot the DVR box and test again to see if any issues have been corrected.