What is the difference between standard definition, high definition, and 4K?
Standard, High, or Ultra High Definition refers to video resolution, or the image quality of the picture on your television.
Standard Definition (SD) refers to the resolution of basic cable channels, or a DVD. TV channels broadcast SD feeds in 480p. The number refers to how many rows of pixels make up the image.
High Definition (HD) is a higher quality image with more visible detail in the picture, such as on HD channels or Blu-Ray discs. TV channels broadcast HD feeds in either 720p or 1080i.
4K, or Ultra High Definition (UHD), offers four times the resolution and a greater range and depth of color than HD. No terrestrial TV channels currently broadcast in 4K/UHD. You can find 4K video via online streaming platforms such as Amazon Prime, Netflix, or YouTube. Services such as these would display the resolution as 2160p.
What 4K equipment does Blue Ridge offer?
New and existing customer can access 4K content with Blue Ridge Stream via included apps. Existing customers with a 4K TiVo DVR or Mini can also stream 4K video.
Please note that to view 4K content, you’ll also need a 4K TV and a high-speed internet connection. We recommend an internet plan that includes up to 200 Mbps or higher if you plan to stream 4K video.
You’ll need to connect your Stream or TiVo device to your 4K TV using a high-speed HDMI cable.
Blue Ridge Stream
Back/Side of Blue Ridge Stream
TiVo 4K DVR
Back of TiVo 4K DVR
TiVo 4K Mini
Back of TiVo 4K Mini
How do I set up my TiVo DVR or Mini for 4K?
To ensure your TiVo box is set to output video in 4K, please try the following steps:
- Press the [TiVo] button to go to TiVo Home, and then navigate to Menu > Settings > Audio & Video Settings > Video Resolution.
- Select your preferred option(s). Please note that selecting multiple resolutions may allow the TiVo to output content to your TV in its native resolution, but it may result in a flicker or black screen when changing channels or switching between shows.
- 4K 60fps: This will convert or upscale content to 4K at 60 frames per second and output it to your TV.
- 4K 24/25/30fps (pass-through): If watching a 4K movie from Netflix, for example, which is streamed at 24 frames per second, this will pass the content through to your TV in the format in which it’s received.
- Other options include 1080p 60fps, 1080p pass-through, 1080i, 720p, 480p, and 480i, depending on which formats your TV can support.
- When you have selected your preferred option(s), press Exit.
- A message will appear. Press [Thumbs Up] to confirm you can see the message and wish to set the resolution to the selected option(s).
What 4K content can I watch?
No TV channels currently broadcast in 4K/UHD. However, you can watch 4K movies and TV shows via streaming services and apps that support 4K video, such as Netflix, Amazon Prime Video, and YouTube. Subscription or purchase may be required.
To access a list of available apps on your TiVo boxes, press the [TiVo] button and select Apps.
Please note that streaming 4K video uses more data than SD or HD video. For example, per Netflix, streaming one hour in HD uses about 3GB of data, and one hour in 4K/UltraHD uses about 7GB.
We do offer internet plans with unlimited data so you can stream as much as you like, in addition to offering ways to keep track of your data usage.