Does Blue Ridge have a data cap?
No. As of 12/01/22, all speeds offered by Blue Ridge include unlimited data.
How do I view my data usage?
You do still have the option of monitoring your daily and monthly data usage online.
- Log into your My Blue Ridge account at brctv.com/login. You’ll be taken to the Account Summary screen.
- From the top menu, click Services. This will take you to the Internet Services & Equipment screen.
- Under Internet Data Usage, you will see the data used for the current calendar month. Click View All Usage to access more data usage information.
- From here you can view day-by-day breakdowns of the current and previous two months of data usage, as well as total usage for the current and previous three months. Downloaded data displays in blue, upload in yellow. Hover your cursor over a particular day or month’s data to view the specific amounts used.
Daily Data Usage Example
What causes data usage?
Everything you do on the internet uses data, but some things use much more data than others. Most online activity, such as streaming video or loading websites, is downloading. When you video chat and upload pictures and videos, you're sending data to the internet.
Large downloads, such as video game files and video streaming through Netflix, Hulu, YouTube, and other streaming services are the biggest drains on your data allowance.
For example, per Netflix, streaming one hour in HD uses about three GB of data, and one hour in 4K/UltraHD uses about seven GB. Streaming in HD four hours per day for 30 days on one TV would therefore use approximately 360 GB per month. Streaming for more hours per day or on multiple devices at once will use more data.
Playing locally stored, online video games doesn’t typically use a large amount of data. Streaming and downloading video games, such as through subscription services like Playstation Now and Google Stadia, uses a larger amount of data. Downloading a video game—as opposed to playing off a disc—may require a large, one-time data download of 50 to 80 GB.
Livestreaming or uploading video, such as to YouTube or Twitch, will also contribute to data usage.
With Blue Ridge HomeFi service, you are able to view how much bandwidth the devices on your network use at any given moment from the eero app.
To prevent unwanted bandwidth usage, make sure to power off your streaming devices, such as Roku and Fire Stick, when they’re not in use. Many streaming apps automatically play the next video, episode, or movie and continue to use data even if you’re not actively watching. Turning off your TV doesn’t necessarily turn off your streaming device or stop data consumption.
If you suspect someone else has gained access to your wireless network and is using your internet service, we recommend changing your Wi-Fi password.
Please note that this will cause all previously connected devices to lose access to your WiFi network until you reconnect them using the new password.
Running scans for viruses and malware will also detect any malicious programs or software that could contribute to data usage.
To get a better idea of how you’re using data, your My Blue Ridge account allows you to view usage on a day-by-day basis. If you stream heavily one day or download a number of large files, you can refer to the data chart to see the usage amount.