Which features are included with phone service?
Blue Ridge Digital Phone service includes unlimited local and long-distance calling to the United States, Guam, Puerto Rico, the U.S. Virgin Islands, and Canada.
Also included are features such as voicemail, call waiting, 3-way calling, call return, selective call acceptance, call forward, call rejection, anonymous call rejection, caller ID and caller ID blocking, TV and PC caller ID, as well as email alerts/text alerts!
Additional charges apply for directory assistance, operator services and international calling.
How do I control features from my phone?
The codes below allow you to manage your phone features directly from your touch phone. Dial the * key and then the number listed.
*33 – Access Voicemail
*58 – Enable Call Waiting
*59 – Disable Call Waiting
*60 – Manage Selective Call Rejection
*63 – Manage Selective Call Forwarding
*64 – Enable Selective Call Acceptance
*67 – Block Caller ID (per call)
*69 – Last Call Return
*72 – Manage Call Forwarding
*77 – Enable Anonymous Call Rejection
*78 – Enable Do Not Disturb/Make Set Busy
*79 – Disable Do Not Disturb/Make Set Busy
*80 – Create a List of Accepted Callers
*84 – Disable Selective Call Acceptance
*82 – Unblock Caller ID (per call)
*87 – Disable Anonymous Call Rejection
What is directory assistance?
How much does it cost to dial 411?
Directory Assistance service allows you to access a third party database to retrieve residential or business listings. Please note: Blue Ridge does not maintain the database.
Directory Assistance service is available by dialing either 411 or area code-555-1212. A charge of $1.23+tax applies per each call to Directory Assistance. Any incurred charges will appear on your next bill.
If you would like to block Directory Assistance services, please contact us for assistance.
Medical exemptions from Directory Assistance charges are available. A letter from a physician is required. Please contact us for more information.