How do I set up paperless billing?
Paperless billing will email you a notification each month when your bill is generated. The email provides a link to view your statement online. You’ll still have complete access to your last 12 bills online.
My Blue Ridge app:
- Sign into the My Blue Ridge app with your primary account.
- Tap the Menu button
in the top left, and then scroll down and tap Billing and then Paperless Billing
- Tap Enroll
- Confirm your mailing address, along with your preferred email address for billing notifications, and then tap Next. Multiple addresses are allowed.
- Review Terms and Conditions, and tap Finish. You will receive a confirmation message with a link to Return to Billing.
6. Check your email. An email will arrive from account.manager@brctv.com. Open the email and click or tap Verify this account.
Web browser:
- Sign into https://www.brctv.com/login with your primary account. You’ll be taken to the Home screen.
- Click Enroll in Paperless Billing, found underneath your balance, or in the Quick Links box. Alternatively, from the top taskbar, click Billing and then Enroll in Paperless Billing.
- Enter an email address you check regularly to receive paperless billing notifications, and then click Enroll. If you'd like to add more emails, enter them one at a time in the box under Additional Email Address, then click Enroll after entering each.
- After adding an email, you will see the email address as Pending. You will need to next check your email to complete enrollment.
- An email will arrive from noreply@notify.brctv.com with the subject [Blue Ridge Account Manager] Paperless Billing Confirmation. Open the email and click or tap Confirm E-Mail Address.
- To cancel paperless billing, repeat steps 1-2. (Once you have enrolled, underneath your balance, the link will say Manage Paperless Billing). To remove just one email address from paperless billing notifications, click Remove next to the email. To cancel paperless billing entirely, click Unenroll from Paperless Billing, found underneath the box to add an email address.
Is there a discount for going paperless?
We offer a $5 monthly discount for customers who use both AutoPay (automatic payments) and Paperless Billing ("AP Discount"). To qualify, customers must be enrolled in both AutoPay and Paperless Billing, and subscribe to Blue Ridge internet service. This discount will automatically apply to your monthly rate within 24 hours of meeting the conditions. Your first bill after activating AutoPay and Paperless Billing will be prorated to include the discount from the date applied.
Please note: Advertised promotional rates include this $5 discount.