BRC Agent- Customer Self Serve

Switching to Blue Ridge Mobile

  • Updated

What do I need to activate service with Blue Ridge Mobile?


We want to make your activation with Blue Ridge Mobile easy and hassle-free. It's important to note that we may require some information upfront before your order can be placed. 

Device Information

    • If you're ordering new device(s), no problem. All you'll need to do is tell us your chosen make, and model (along with color and storage option).
    • If you choose to Bring Your Own Device, additional device information will be required.
      • First, you'll need to check with your current carrier if your device is unlocked. Some carriers may lock devices if under an existing finance agreement or if a balance is owed. A device must be paid off in full in order for it to be unlocked. Each service provider is different. It's important to reach out to your existing service provider by calling their customer service number to ensure your device is unlocked before placing your Blue Ridge Mobile order. 
        • Carrier Contact Information:
      • Second, we'll need the IMEI from the device you wish to activate. An IMEI is an identifier that is unique to your specific device. How to find your IMEI

Phone Number Selection

    • If you're choosing to activate a new number with Blue Ridge Mobile, we will provide the new number after the order is placed.
    • If you're looking to transfer a phone number into Blue Ridge Mobile, you'll need to have the following information ready at the time you place your order.
      • Phone Number you wish to transfer
      • Your current service provider's Account Number
        • This can be found on your Mobile Billing statement or can be provided by your current service provider.
      • Your current service provider's Porting PIN
        • Please contact your current service provider to obtain your Porting PIN.
      • OSP (Original Service Provider Name) Example: Verizon, Tracfone, T-Mobile, etc. 
      • First/Last Name OR Business Name that appears on your existing provider's account.
      • Address (Including City/State/Zip
        • Wireless ports usually complete within 4 hrs. 
        • Wireline (Landline) ports are completed within 24 business hours/3 calendar days. 
          • Ex: If submitted Friday at 4 pm; Sat/Sun doesn't count. So the port may complete as late as Wednesday of the following week. 


Can I provide this information after the order is placed?

  • No, it's important you verify all details have the information required to complete your order at the time the order is placed to ensure there are no delays in your service request.

Related articles